[AUSTRALIA-WIDE]
[SERVICE BUSINESSES]
[SYSTEM-LED]
[5–14 DAY LAUNCH]
WE BUILD THE SYSTEMS BEHIND BUSY SERVICE BUSINESSES CALLS, CRM, FOLLOW-UP, ROUTING, REVIEWS, AND REPORTING CONNECTED IN ONE PLACE.
WE BUILD THE SYSTEMS BEHIND BUSY SERVICE BUSINESSES CALLS, CRM, FOLLOW UP, ROUTING, REVIEWS, AND REPORTING CONNECTED IN ONE PLACE.
[01]
SYSTEM ORIGIN
_
WHY KYMA EXISTS.
Service businesses already have demand. The leak starts after a customer reaches out: missed calls, scattered notes, slow callbacks, and follow-up nobody can clearly see.
Most owners do not need another app. They need one system that shows what came in and what needs action.
KYMA connects calls, CRM, routing, follow-up, reviews, and reporting.
capture
Route
follow-up
SYSTEM FLOW
capture
Calls and enquiries enter one system.
route
Bookings, callbacks, and requests get a next step.
Follow-up
The dashboard shows what is done and what needs action.
THE LEAK
SYSTEM MAPPING / CUSTOMER FLOW
Every missed call, forgotten callback, and untracked enquiry creates friction. KYMA turns those moments into records, tasks, follow-ups, and reports.
[02]
HOW WE BUILD
_
SYSTEMS PEOPLE ACTUALLY USE.
KYMA systems are built to be simple, visible, and useful from day one. If the system does not help capture enquiries, route requests, follow up, or show what needs action, it does not belong.
WORKFLOW DESIGN / FRONT OFFICE
MARCH / Team offsite
Automation should remove pressure, not create more software to manage. KYMA keeps the workflow clear: capture, route, follow up, report.
AFTER HOURS / Team dinner
Our Mission
[03]
How we work
_
THE RULES BEHIND EVERY KYMA SYSTEM.
Every KYMA system is built around one goal: capture what comes in, route what needs action, and make follow-up visible.
01
CAPTURE THE REQUEST BEFORE IT DISAPPEARS.
Every enquiry needs a clear record: who reached out, what they need, and what should happen next.
02
MAKE THE NEXT ACTION OBVIOUS.
A good system should show the next step clearly, not create more admin or confusion for the team.
03
LAUNCH THE SYSTEM, THEN REFINE IT LIVE.
We launch a working system, then improve flows, routing, follow-up, and reports from real customer activity.
04
KEEP PEOPLE IN CONTROL WHEN IT MATTERS.
KYMA handles repeatable work. Complex, urgent, or sensitive requests are routed to the right person.
OUR RULES
[01]
SYSTEM ORIGIN
_
WHY KYMA EXISTS.
Service businesses already have demand. The leak starts after a customer reaches out: missed calls, scattered notes, slow callbacks, and follow-up nobody can clearly see.
Most owners do not need another app. They need one system that shows what came in and what needs action.
KYMA connects calls, CRM, routing, follow-up, reviews, and reporting.
capture
Route
follow-up
SYSTEM FLOW
capture
Calls and enquiries enter one system.
route
Bookings, callbacks, and requests get a next step.
Follow-up
The dashboard shows what is done and what needs action.
THE LEAK
SYSTEM MAPPING / CUSTOMER FLOW
Every missed call, forgotten callback, and untracked enquiry creates friction. KYMA turns those moments into records, tasks, follow-ups, and reports.
[02]
HOW WE BUILD
_
SYSTEMS PEOPLE ACTUALLY USE.
KYMA systems are built to be simple, visible, and useful from day one. If the system does not help capture enquiries, route requests, follow up, or show what needs action, it does not belong.
WORKFLOW DESIGN / FRONT OFFICE
MARCH / Team offsite
Automation should remove pressure, not create more software to manage. KYMA keeps the workflow clear: capture, route, follow up, report.
AFTER HOURS / Team dinner
Our Mission
[03]
How we work
_
THE RULES BEHIND EVERY KYMA SYSTEM.
Every KYMA system is built around one goal: capture what comes in, route what needs action, and make follow-up visible.
01
CAPTURE THE REQUEST BEFORE IT DISAPPEARS.
Every enquiry needs a clear record: who reached out, what they need, and what should happen next.
02
MAKE THE NEXT ACTION OBVIOUS.
A good system should show the next step clearly, not create more admin or confusion for the team.
03
LAUNCH THE SYSTEM, THEN REFINE IT LIVE.
We launch a working system, then improve flows, routing, follow-up, and reports from real customer activity.
04
KEEP PEOPLE IN CONTROL WHEN IT MATTERS.
KYMA handles repeatable work. Complex, urgent, or sensitive requests are routed to the right person.
OUR RULES
[01]
SYSTEM ORIGIN
_
WHY KYMA EXISTS.
Service businesses already have demand. The leak starts after a customer reaches out: missed calls, scattered notes, slow callbacks, and follow-up nobody can clearly see.
Most owners do not need another app. They need one system that shows what came in and what needs action.
KYMA connects calls, CRM, routing, follow-up, reviews, and reporting.
capture
Route
follow-up
SYSTEM FLOW
capture
Calls and enquiries enter one system.
route
Bookings, callbacks, and requests get a next step.
Follow-up
The dashboard shows what is done and what needs action.
SYSTEM MAPPING / CUSTOMER FLOW
Every missed call, forgotten callback, and untracked enquiry creates friction. KYMA turns those moments into records, tasks, follow-ups, and reports.
[02]
HOW WE BUILD
_
SYSTEMS PEOPLE ACTUALLY USE.
KYMA systems are built to be simple, visible, and useful from day one. If the system does not help capture enquiries, route requests, follow up, or show what needs action, it does not belong.
WORKFLOW DESIGN / FRONT OFFICE
MARCH / Team offsite
Automation should remove pressure, not create more software to manage. KYMA keeps the workflow clear: capture, route, follow up, report.
AFTER HOURS / Team dinner
[03]
How we work
_
THE RULES BEHIND EVERY KYMA SYSTEM.
Every KYMA system is built around one goal: capture what comes in, route what needs action, and make follow-up visible.
01
CAPTURE THE REQUEST BEFORE IT DISAPPEARS.
Every enquiry needs a clear record: who reached out, what they need, and what should happen next.
02
MAKE THE NEXT ACTION OBVIOUS.
A good system should show the next step clearly, not create more admin or confusion for the team.
03
LAUNCH THE SYSTEM, THEN REFINE IT LIVE.
We launch a working system, then improve flows, routing, follow-up, and reports from real customer activity.
04
KEEP PEOPLE IN CONTROL WHEN IT MATTERS.
KYMA handles repeatable work. Complex, urgent, or sensitive requests are routed to the right person.
[04]
Team members
_
The humans behind the systems. We spend our days debugging code, mapping workflows, solving impossible problems, and occasionally remembering to go outside.
ID[01]
Australia/
2001
Ryan Naddaf
Founder & CEO
ID[01]
Australia/
2001
Ryan Naddaf
Founder & CEO
ID[02]
Australia/
1996
Riley Brooks
Product Design Lead
ID[02]
Australia/
1996
Riley Brooks
Product Design Lead
ID[02]
Australia/
1996
Riley Brooks
Co-Founder & Product Design Lead
ID[03]
Australia /
1996
James Callahan
Head of Automation
ID[03]
Australia /
1996
James Callahan
Head of Automation
ID[04]
Ukraine/
1997
Olivia Harrison
Client Success Lead
ID[04]
Ukraine/
1997
Olivia Harrison
Client Success Lead
ID[04]
Australia/
1997
Olivia Harrison
Client Success Lead
ID[06]
Sweden/
2000
Arjun Patel
Implementation Engineer
ID[06]
Sweden/
2000
Arjun Patel
Implementation Engineer
ID[06]
Sweden/
2000
Arjun Patel
Implementation Engineer
ID[05]
United States/
1998
Mia Nguyen
Operations & Client Solutions
ID[05]
United States/
1998
Mia Nguyen
Operations & Client Solutions
[05]
Open Roles
_
Join the team
Join the team
Join the team
We’re looking for operators, builders, and growth-minded people who want to create systems that solve real business problems. Join us in building the infrastructure behind modern service businesses.
[06]
AI Knowledge base
_
Articles & Insights.
[06]
AI Knowledge base
_
Articles & Insights.
[06]
AI Knowledge base
_
Articles & Insights.
[07]
NEXT STEP
_
SEE IF KYMAFITS YOURBUSINESS.
FRONT-OFFICE REVIEW
DEMO OF THE SYSTEM
CLEAR SETUP PLAN
We review every demo request to make sure KYMA can deliver real value.
Trusted by 50+ companies |BUILT FOR AUSTRALIAN SERVICE BUSINESSES 🇦🇺
[07]
NEXT STEP
_
SEE IF KYMAFITS YOURBUSINESS.
FRONT-OFFICE REVIEW
DEMO OF THE SYSTEM
CLEAR SETUP PLAN
We review every demo request to make sure KYMA can deliver real value.
Trusted by 50+ companies |BUILT FOR AUSTRALIAN SERVICE BUSINESSES 🇦🇺
[07]
NEXT STEP
_
SEE IF KYMAFITS YOURBUSINESS.
FRONT-OFFICE REVIEW
DEMO OF THE SYSTEM
CLEAR SETUP PLAN
We review every demo request to make sure KYMA can deliver real value.
Trusted by 50+ companies |BUILT FOR AUSTRALIAN SERVICE BUSINESSES 🇦🇺